We believes in customer satisfaction, If you receive a different product that is not the same as per your original order OR If you receive a product which is not as per the specifications ordered by you. We will replace the product to your satisfaction at no extra cost.
Some of the example are-
Condition for return :
**Not Working Item **Wrong Color **Wrong Quantity **Damaged Item
1. Please notify us of receipt of a Different product or any above such criteria within maximum 24-48 hours of delivery. 2. Return will not acceptable if physical damage to the box or to the product. 3. Products/Items should be Unused. 4. Return will not acceptable Is returned without original packaging ,accessories and Invoices.
If your returned product is approved for refund. We will process the refund after receipt of the product by us.
1. The charged amount will be refunded to you within 7 working days after receiving the product. 2. If your Order Placed through Gift Certificates of Mobile Monk India, refund would be provided in a fresh Gift Certificate of the same value. 3. Customer may have to return product by their own based on their location.